Mobile network carriers and their major faults

Sri Lanka News - Sri lankan Mobile Network operators

Here i want to point out some facts on some of the major issues with Sri Lankan mobile network carriers. Few days ago we faced a situation where there was an earthquake in Indonesia and after that people in the coastal areas were asked to evacuate. 

As soon as the Tsunami alert was given, i wanted to alert my friends. I dialed them. But i couldn't reach any of them. As everyone is connecting, all the lines were jammed and i had to try about ten times to get connected to one person.

On the day of Tsunami alert all the Mobile phone network carriers did two huge mistakes. They are,

1)  They couldn't handle the traffic so the connection almost went off.

2)  None of them thought to send an Alert Message on Tsunami Warning.

This is a really pathetic situation when it comes to an emergency. There are almost 5 Mobile phone network operators are in Sri Lanka. They are,

1. Dialog
2. Mobitel
3. Etisalat
4. Airtel
5. Hutch

But at the time of the need, non of them were working. They couldn't handle the traffic. This is not the only time it happens. It happens on the New Year times, at midnight where many people connects with each other. That is perfectly okey. 

But when the Telephone lines are getting jammed in the emergency situation, then think about the consequences. What if the earthquake happened few kilometers away from Sri Lanka and we were supposed to expect Tsunami in minuets? Think about it!

We need a strong and reliable mobile network operators in Sri Lanka. As they invest, they should be investing on network towers as they are important to handle the traffic. I strongly suggest government should take actions against these problems. 

Another problem is, on that specific day, non of the mobile network operators in Sri Lanka thought to send an Alert message to its customers. Almost all the i get message from my mobile network operator about their promotions and giveaways. But on the most needed day, They didn't even think to send a simple message to alert people. I use Dialog. 

I was so much frustrated. Al the people don't have access to TV or Internet. But they have mobile phones. Why don't you just send a message alerting them? Please next time in emergency, be polite. Alert your customers. 

I know they must have made the maximum profit of the year on that specific day. But i am sure they don't deserve any customers. I am referring to all the mobile network operators in Sri lanka. Bitch please!